Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Ethiopia: 2–7 business days
• International: 7–21 business days (depending on the destination)

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information. If an order is returned due to an incorrect address, additional shipping charges may apply.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays can occasionally occur due to weather, customs, or other circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact us and we will assist you in locating your shipment.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and the product so we can help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: [Your Email]
Phone: [Your Phone Number]